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Home»Business»From siloed systems to AI-driven insights: what Boomi users share with Boomi World 2025
Business

From siloed systems to AI-driven insights: what Boomi users share with Boomi World 2025

versatileaiBy versatileaiMay 23, 2025No Comments7 Mins Read
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Boomi World 2025 in Dallas, Texas – When he was tasked with bringing together legal service vendor Lequitas with the Thyrodo business data of around 40 companies that have been acquired since 2020, it considered building its own platform to tackle important work. “We’ve been working hard to get the better of our customers,” said Shelley Bourk, Chief Accountant at Lexitas. “There’s a challenge when you want to put together customer data. Looking forward to it, and ultimately, all accounts receivable data should feed the Oracle NetSuite Cloud ERP system.” To solve the data dilemma, Lexitas has brought its integration, automation platform vendors, Boomi and Boomi Datahub products, combined Boomi Datahub products, combined Boomi Datahub products, combined Boomi Datahub products, combined Boomi Datahub products, combined Boomi Datahub products, combined Boomi Datahub products, combined Boomi Datahub products, combined Boomi Datahub products, combined Boomi Datahub products, combined Boomi Datahub products, combined Boomi Datahub products, combined Boomi Datahub products, combined Boomi Datahub products, combined Automation platform vendors, Boomi Datahub products, and combined Boomi Datahub products. Bourk. The goal is to bring all the systems together so that data can be combined and used throughout the business. She spoke to Channel2E at the recent Boomi World 2025 conference. “We’re not finished yet,” she said of the project. “This process has evolved completely.” This work began in 2021 as acquisitions increased due to Lequitas. It sees how the company has started using the Boomi API and helps them better manage data from acquisitions across its four internal business divisions, “We’re on the right path,” Bourque said. “We can’t do this unless we have a common goal. That’s where it all starts. Even if the data isn’t in the financial system yet, we can still create KPIs and do it to understand where our customers are.”

It’s good to recharge Boomi’s development in life

Other Boomi customers shared similar success stories at the meeting.
David Lemmer, vice president of the life of popular T-shirts and clothing retailers, told Channel 2E that Bhumi’s platform was already in use within his company when he arrived five years ago. “So, modernizing the infrastructure and moving from the data center to the cloud, we reimplemented the Boomi with the help of Boomi’s support (team). Sage was extremely helpful for the company’s small six IT team in supporting a $170 million business through Shopify Transition. “If we need minor adjustments, we call them. They help us see workflow traces in our observability tools.” Hema Attibele, Solutions Sales Director at Sage IT Lakshmin has said that many customers like the Boomi platform bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many customers bring flexibility, so many A AI tool like more AI agents, Boomi is more than just an integrated platform for customers, she said. “It helps to enhance the use of the Boomi platform and achieve a variety of results. Sage It has developed its own AI agent to work with the applications its customers use, in order to make Boomi easily connect these critical business applications. Sage IT AI agents are available through the Boomi agent ecosystem. “Why did we build them?” she asked. “I saw customers using (these applications) and saw their processes, and then I said, ‘Hey, I’m building an AI agent that will allow your integration to achieve them faster.” ”

How World Wide Technology uses Boomi for IT operations

Chris Nickl, Managed Services Director at IT Services Vendor World Wide Technology, said his company uses Boomi for its IT operations to bring together application data such as IT tickets, monitoring, notification systems and customer systems.
Using Boomi, we made a huge difference with World Wide Technology’s global IT trouble ticket and maintenance platform. “Now, we defeated it with every new tool or customer, or integration that costs around $10,000. “That other big piece is this whole AI journey. Currently, data doesn’t live anywhere else. All data is now (together). Boomi is aware of the data. We use Azure Data Lakes to back it up. Now we can use a variety of AI tools, including all AI agents.
“What I like about Bhoomi is its flexibility, it allows you to look into the future,” he said. “I’m really excited to see AI agents do it now. They won’t be a silver bullet, but they can get to the point where they can do pretty clean for their internal and external customers.”

Another MSP partner, Tech Mahindra, sees Boomi relax AI for its customers

AK Denduluri, vice president of Transformation Advisory at MSP Tech Mahindra, told Boomi World’s Channel2E that he believes Boomi’s latest AI agents and other new features will help customers explore their capabilities and possibilities for using AI in operations. “As an organization, we move our customers out of confusion clearly.” Boomi can help as every organization uses many business applications, including off-shelf and custom builds, each one has its own data. “The data residing in all these systems creates only confusion as there may be a replica of the data,” he said. Bhumi can help its customers with these challenges. “We can bring these values ​​to our customers. There are case studies of around 30 AI agents we have identified. And clearly, from a product perspective, the initiative to go that route was extremely important to us to be able to provide value to our customers.” “Customers were asking how they could take part in the journey of the entire AI, and that’s where they rely on underlying platforms like Bhoomi to empower us.”

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