According to a global study conducted by Verdantix, more than half of companies expect 10% of jobs to be replaced by artificial intelligence (AI) agents in the next five years.
The study, which included 252 senior IT and AI executives, found that 62% of these companies expected to see significant cost savings primarily by eliminating management roles rather than frontline worker roles. It became clear. These companies expect budget allocations for AI projects to increase by 10-24% within a year.
Industries like sales, marketing, and customer service are likely to see even more growth in the number of AI-related projects, with 28% of respondents indicating such developments this year. While this suggests a growing comfort level with the integration of AI in these sectors, it may also indicate potential risks to jobs in these sectors.
Despite predicted job losses, many companies are now employing AI in collaboration with human workers rather than in a standalone capacity. 72% of companies are integrating AI into processes such as chat, research, and creative writing. In contrast, only 37% have deployed domain-specific autonomous AI agents. The idea of a human-AI co-pilot is also gaining traction, particularly in the transportation sector, with 67% of companies expecting to have one by 2025.
But even as companies increase investment in AI, there are reservations about the technology’s full autonomy, with only 11% of executives believing computers will achieve human-like intelligence by 2030. is.
Commenting on the survey results, David Metcalfe, CEO of Verdantix, said: “The survey results demonstrate the upward trend in AI investment and integration expected over the next few years. “But how things will play out in the medium term are very different.” By 2017, human-machine cooperation will be fully realized, although it is widely recognized that computers will not have the same intelligence level as humans. Integration and AI autonomy is replacing its role in each segment of the market as the bed. ”
Mr Metcalfe also highlighted the wider implications for job creation and workforce adjustment: “This is not just a challenge facing the existing workforce; it will of course have an impact on future job creation. “For example, we can increase the volume of audits by using AI automation to increase the volume of audits.” And it’s not just about replenishment or attrition; the complexity of AI technology is cited as the biggest factor slowing AI adoption, suggesting a shift in skills is also needed. ”
According to the survey, the majority of companies (52%) describe their AI strategy as aimed at securing a competitive advantage. Faster process execution is expected to be a major benefit from AI projects over the next three years, as stated by 30% of respondents.
Metcalf said: “If used correctly, AI is becoming a real differentiator for businesses. However, for this to be successful, it will require realistic and well-informed decisions to make workforce adjustments in the short, medium and long term.” “This is a complex but important step forward.” It will be dealt with. ”
