CRM Company Monday.com has released what is known as “AI Vision,” designed to help businesses and teams manage and track their work more efficiently.
According to the platform’s published strategy, the company will focus on three key principles: AI blocking, product power-up and the digital workforce. The purpose is to “accelerate the vision of democratizing the power of software.” By making software more accessible to users, Monday.com is committed to addressing the challenges businesses and labor encounters across teams of all sizes, streamlining workflows and increasing productivity. I’m hoping.
Modern AI strategies are designed to help small and medium-sized businesses (SMBs) and middle-market companies grow quickly and adapt quickly without the need to hire more staff. According to Monday.com, AI increases the process time that is usually slower due to the size of large companies and Fortune 500 companies.
In line with the stated goal of Monday.com to “democratize access to AI,” the platform’s approach is user-friendly so that technical knowledge can create, customize and use AI tools in your workflow. It’s about doing it.
Daniel Lereya, Chief Product and Technology Officer at Mondays.com, spoke about the company’s approach to making software accessible to everyone. “By embedding intelligence into products our customers already know, use and love, AI accelerates our mission to democratize the power of software,” he said.
“Most of our customers in the non-technology industry are looking to us to guide them through AI transformation. With AI production, we ensure intelligence serves our customers, not the other way around. .”
Of the three principles, “AI Blocks” are customizable AI tools that can be added to existing workflows, regardless of technical knowledge. AI blocks functional features such as “classification” and “extraction” to allow users to analyze data and recognize patterns several clicks.
The second principle, “product power-up,” refers to the integration of AI capabilities directly into existing product suites at Monday.com. It is designed to help customers address challenges in areas such as CRM data automation, resource management, predictive risk management, and real-time service ticket resolution. This feature helps teams make faster, more informed decisions, streamline workflows and improve efficiency.
Finally, Digital Workforce is a collection of AI agents run to support users and customers. Digital Workforce can handle specific automated tasks, such as analyzing project risk, identifying continuous customer service issues, and assisting in moving delayed sales transactions.
Monday.com is planning to launch “Monday Expert” in March. This is the first AI agent designed to support onboarding new users and perform several tasks on behalf of users.
The company claims that AI capabilities have had a significant effect, with reports of approximately 10 million people taking AI-driven actions in 2024. AI usage almost tripled each quarter in 2024, indicating a rapid increase in usage. CRM platform AI.
(Image: “Monday – Back to Work!” According to Tint, it is licensed under CC at 2.0.)
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