China’s Shenzhen, June 3, 2025 (Globe Newswire) – Aurora Mobile Limited jg China’s leading provider of customer engagement and marketing technology services (“Aurora Mobile” or “Company”) announced today that flagship platforms Engagelab and Gptbots.ai have successfully achieved SOC 2 Type II certification. This milestone highlights Aurora Mobile’s unwavering commitment to the highest international standards of data security, privacy and operational excellence.
Developed by the American Association of Certified Public Accountants (AICPA), SOC 2 Type II is a globally recognized auditing standard that rigorously assesses the design and operational effectiveness of a company’s management over a defined period. This certification covers five key trust services standards: security, availability, protection integrity, confidentiality and privacy.
What does this mean for our clients and partners:
Enterprise-grade security: Through the platforms Engagelab and gptbots.ai, Aurora Mobile protects client data with industry-leading security controls and continuous monitoring, ensuring protection in critical areas such as security, availability and confidentiality.Global Compliance: SOC 2 Type II certification supports client regulatory and business requirements worldwide, encouraging secure business expansion.Operational Excellence: This certification validates our ability to provide reliable, secure and scalable solutions for mission-critical applications across the industry.
“Data security and privacy are at the heart of Aurora Mobile’s mission,” said Chris Lo, CEO of Aurora Mobile. “Achieving SOC 2 Type II certification on both Engagelab and Gptbots.AI is a testament to our continued investment in security and compliance, allowing our clients to innovate and grow with absolute confidence.”
This achievement further strengthens Aurora Mobile as a trusted technology partner for businesses looking for secure, compliant, intelligent customer engagement and AI solutions on a global scale.
About Engagelab
Engagelab is the world’s leading AI-powered omnichannel engagement solutions provider, integrating technology and versatility to deliver seamless customer interaction across all channels, including email, Apppush, Webpush, OTP, SMS, WhatsApp businesses. This allows businesses to build lasting relationships and achieve higher conversions and retention. With an emphasis on innovation and performance, Engagelab supports businesses in over 220 countries and regions, delivering over 1 million messages per second across a variety of channels.
About gptbots.ai
gptbots.ai is an enterprise AI agent platform that enables businesses to streamline operations, improve customer experience and drive growth. Gptbots.ai, which provides end-to-end AI solutions across customer service, knowledge search, data analytics and lead generation, makes it easy for businesses to take advantage of the full potential of AI. With seamless integration into a variety of systems and support for scalable and secure deployment, Gptbots.ai is dedicated to reducing costs, promoting growth, and helping businesses thrive in the AI era.
For more information, please visit www.engagelab.com and www.gptbots.ai.
About Aurora Mobile Limited
Aurora Mobile was founded in 2011 
jg A leading provider of customer engagement and marketing technology services in China. Since its founding, Aurora Mobile has focused on providing stable and efficient messaging services to businesses, growing into a leading mobile messaging service provider with first-mover advantage. With increasing demand for customer reach and marketing growth, Aurora Mobile is developing future-view solutions such as cloud messaging and cloud marketing, enabling businesses to achieve omnichannel customer reach and interaction, supporting artificial intelligence and big data-driven marketing technology solutions to help businesses transform digitally.
For more information, please visit https://ir.jiguang.cn/.
A safe port statement
This announcement contains forward-looking statements. These statements are made under the “safe harbor” provisions of the US Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified in terms such as “will,” “expectations,” “expectations,” “future,” “plan,” “believe,” “estimate,” “confident,” and “confident.” Among other things, business outlook and quotations from management in this announcement, as well as Aurora Mobile’s Strategic and Operations Plan, includes forward-looking statements. Aurora Mobile may prepare written or oral forward-looking statements in reports to the U.S. Securities and Exchange Commission, annual reports to shareholders, press releases and other written materials, and oral statements to third parties by its officers, directors or employees. Statements that are not historical facts, including, but not limited to, statements regarding Aurora Mobile’s beliefs and expectations, are forward-looking statements. Forward-looking statements include inherent risks and uncertainties. Due to many factors, actual results may differ materially from those contained in forward-looking statements, including, but not limited to: Aurora Mobile’s strategy. Aurora Mobile’s future business development, financial position and business results. Aurora Mobile’s ability to attract and retain customers. The ability to develop, effectively sell data solutions and penetrate existing markets for developer services. The ability to move to a new ad-driven SaaS business model. Ability to maintain or strengthen that brand. Competition with current or future competitors. Ability to continue access to mobile data in the future. Data privacy and protection laws and regulations. General economic and business conditions worldwide and in China, as well as assumptions underlying or related to any of the foregoing. More information regarding these and other risks is included in the company’s filings with the Securities and Exchange Commission. All information provided in this press release and attachments is as of the date of the press release and Aurora Mobile has no obligation to update such information except as required under applicable law.
Please contact us for more details.
Aurora Mobile Limited
Email: ir@jiguang.cn
Christensen
In China
Xiaoyan Su
Phone: +86-10-5900-1548
Email: xiaoyan.su@christensencomms.com
To us
Linda Bergkamp
Phone: +1-480-614-3004
Email: linda.bergkamp@christensencomms.com
