Meet 16 startups taking AI innovation to the next level with Twilio

They say sequels are never as good as the original, but Twilio’s AI Startup Searchlight 2.0 has 16 winners chosen from over 500 applicants from across the global startup community. , bringing a big Empire Strikes Back vibe to the awards program’s second season.

The program focuses on Twilio’s vibrant founder ecosystem, great entrepreneurs, and the imagination and ingenuity of outstanding startups at the intersection of communications and technology innovation. Eligible companies must have raised less than $200 million, have a product or demo to market, and use LLM or generative AI in the Twilio channel.

These winners will showcase how AI-powered solutions combined with Twilio can solve business challenges and revolutionize customer interactions across industries and geographies.

11 times

11x leverages a fleet of AI digital workers to automate entire workflows. 11x uses AI in conjunction with Twilio’s voice, IVR, and SIP trunking as the backbone of its initial product. “Alice” is an outbound email sales representative, and “Jordan” is a fully autonomous AI phone representative.

Alpharan

Alpharun is an AI phone interviewing platform that accelerates selection for high-volume hiring teams by integrating Twilio messaging, voice, IVR, and SIP trunking. Enabling candidates to showcase their skills and experience in AI-driven interviews facilitates a more merit-based hiring process and saves recruiters time.

Althea Health

Althea Health

Althea Health is a voice AI agent designed to transform patient engagement by automating critical healthcare tasks, from complex calls to care management and medication support. Althea handles repetitive processes more efficiently, reducing costs and reducing staff workload. The company leverages Twilio’s SMS, voice, and IVR capabilities to seamlessly integrate multiple communication channels and enable secure, automated, and personalized patient interactions.

Apella AI

Appella AI leverages Twilio technology to deliver highly personalized customer service solutions by tailoring interactions in real-time based on user preferences and company data. Integrating products such as SMS, voice, IVR, and 2FA ensures seamless and secure multichannel support beyond static chatbots. Their goal is to create a customer experience that feels uniquely customized and responsive at every touchpoint.

curajoy

curaJOY uses AI, machine learning, and scientific methods to improve family interactions and manage behavior. Integrated in healthcare and education, delivers unbiased, multilingual behavioral health support, including to underserved communities, through Twilio’s SMS, Flex, and WhatsApp for scalable global communications .

Elytra AI

Elaitra AI aims to improve cancer screening rates, which are at 60-70%, a key driver of global mortality. Conversational AI powers screening using Twilio’s SIP trunking, IVR, and voice APIs. The company believes that full compliance could save between 50,000 and 100,000 Americans annually by 2030.

Elythea

Elythea enables obstetricians to predict and prevent pregnancy complications such as bleeding and eclampsia through machine learning. Leveraging Twilio’s SMS, voice, and email API capabilities, Elythea’s AI Care Manager connects high-risk pregnant women on Medicaid with personalized resources (specialized (home-based care, transportation, etc.) for free.

fiado app

Fiado App leverages AI and non-traditional data to extend financial services to all communities. The platform promotes financial literacy through innovative credit assessments, as well as gamified budgeting and micro-courses. Twilio’s SMS, Flex, Segment, and WhatsApp enable real-time support and personalized, interactive experiences that drive economic growth for users.

Frame AI

Frame AI transforms 80% of unstructured customer data (email, chat, support call logs) into proactive insights that seamlessly integrate into existing systems. Its STAG architecture uses GenAI to enable real-time streaming data intelligence. Powered by Twilio’s SMS, Flex Contact Center, voice, IVR, SIP trunking, and segmentation, Frame AI helps teams anticipate needs, resolve problems early, and discover opportunities for growth.

Good call AI

Born from Google’s technology incubator, GoodCall is on a mission to build trusted sales and service agents for every business, delivering responsive voice AI solutions that set a new standard in customer service for internal call centers. I’m doing it. GoodCall uses Twilio’s SMS, voice, IVR, email, and security tools to increase productivity, streamline customer interactions, and enhance multichannel communications and reliability.

Gail

Inspired by building “The Everything Workforce,” GAIL is building an AI workforce from financial services. Twilio’s SIP trunking and IVR products enable GAIL to reduce operational costs for businesses by reducing tedious daily tasks. In just a few months since its launch, GAIL has already grown beyond North America and into emerging markets such as Latin America, and already conducts more than 1 million customer calls each week.

Meity GmbH

meiti, an AI communication assistant, revolutionizes customer interaction for home service businesses and increases efficiency with a 3-minute setup. Twilio’s SMS, voice, IVR, SIP trunking, and WhatsApp capabilities provide enterprise-grade multichannel support to simplify small business communication challenges without technical complexity.

paradox

Paradox is on a mission to transform and streamline the job search through Olivia, our virtual recruiting assistant. Olivia takes some of the heavy lifting out of recruiting, allowing recruiters to spend more time building meaningful relationships with candidates. Paradox leverages Twilio’s SMS capabilities to engage candidates through real-time conversations, making the job application process more efficient and effective.

spoke phone

Spoke Phone provides mobile teams with AI-driven communication tools to seamlessly make business calls and messaging across platforms. By leveraging Twilio’s SMS, voice, IVR, SIP trunking, and WhatsApp capabilities, Spoke Phone enhances customer interactions with minimal setup, saving you time and money. The company’s AI provides essential tools for users, moving high-value interactions from contact centers to skilled experts and redefining impactful communications.

story

Storii aims to preserve life stories through a platform that records and transcribes stories through calls. Storii is also looking to leverage Twilio’s SMS and voice APIs, IVR and SIP trunking to generate images and videos from transcripts to enrich users’ life stories.

symbol.ai

Symbl.ai is focused on transforming unstructured, real-time communications data into actionable insights. The company enables seamless integration of voice intelligence into applications to enhance contact center operations and drive more meaningful customer interactions. With Twilio Flex, voice, IVR, and SIP trunking, Symbl.ai ensures reliable multichannel support and increases customer engagement.

Want to keep the AI ​​momentum going? Check out Twilio AI Assistants, Twilio’s platform for building customer-aware autonomous agents.

This post was created by Twilio and Insider Studios.