Clean, relevant, connected data-oriented processes and governance empowered and skilled people
Digital leaders understand the importance of people, processes and data in which all technologies can bring about the outcome of change. Transformation doesn’t just implement some technology tools like AI, but it requires a transformative change in the way people see and use these tools. Unless these tools create value in the user’s daily life, the conversion will fail. Digital transformation is a transformation of people. They work across the silo, ensuring that appropriate capabilities are developed internally and that culture supports experimentation, agility, and accountability.
For example: Digital readers may recognize that their operations team does not have a data context. Instead of pushing the AI dashboard, first run “data bootcamp” on the OPS lead. Improve digital literacy.
AI alone doesn’t change. Thoughtful use of AI
When you say “AI improve it,” you are outsourced your future into tools.