Despite all these advances in artificial intelligence, most video security systems still lack context awareness in real-world situations. Most cameras can capture real-time footage, but it’s difficult to interpret. This issue is a growing concern for smart city designers, manufacturers, and schools, who may rely on AI to keep people and property safe.
Lumana, an AI video surveillance company, believes the flaws in these systems are at the root of how they are built. “Traditional video platforms were created decades ago to record footage, not interpret it,” said Jordan Shaw, vice president of marketing at Lumana. “Adding AI on top of outdated infrastructure is like putting a smart chip on a rotary phone. It may work, but it will never be truly intelligent or reliable enough to understand what is being captured or help teams make smarter real-time decisions.”
big impact
When traditional video security systems overlay AI on top of outdated infrastructure, they experience false alarms and performance issues. Missed alerts and detections are more than just technical issues; they are a risk with potentially devastating consequences. Shaw points to a recent incident in which a school surveillance system using an AI add-on for gun detection misidentified an innocuous object as a weapon, causing an unnecessary police response.
“Any mistake, whether it’s a missed event or a false alarm that leads to an inappropriate response, erodes trust,” he said. “It wastes time and money and can traumatize people who have done nothing wrong.”
Errors can also be costly. Each false alarm forces teams to pause their actual work to investigate, a process that can drain millions of dollars from public safety and operating budgets each year.
Building a smarter foundation
Rather than layering AI on top of older video security frameworks, Lumana has rebuilt the infrastructure itself with an all-in-one platform that combines modern video security hardware, software, and proprietary AI. The company’s hybrid cloud design connects any security camera to GPU-powered processors and adaptive AI models running at the edge. This means that the camera is placed as close as possible to where the footage is being captured.
The result, Shou says, is improved performance and more accurate analysis. Each camera becomes a continuous learning device, improving over time to understand movement, behavior, and patterns unique to its environment.
“The problem is that most of today’s video surveillance systems use static, off-the-shelf AI models that are designed to only work in specific environments. AI doesn’t need a perfect lab environment to work,” Shaw explained. “It needs to operate in real-world situations and adapt based on incoming video data, so when customers compare Lumana to existing or other AI systems, the differences and performance gaps become immediately apparent.”
Privacy is also important in the company’s design. All data is encrypted, managed by access controls, and compliant with SOC 2, HIPAA, and NDAA standards. Customers may opt-out of facial or biometric tracking if desired. “We’re about behavior, not identity,” Shaw said.
Actual usage example
Lumana’s systems have been implemented in several industries. One of the most high-profile projects is with JKK Pack, a 24-hour packaging manufacturer that uses security cameras to monitor facility safety and operational efficiency.
Before Lumana, cameras only recorded incidents for later review, resulting in missed events and reactive incident response. After the upgrade, the same hardware will be able to detect unsafe movements, equipment failures, or manufacturing bottlenecks in real time. The company reports that investigations are now 90% faster, alerts are delivered within one second, and response to safety incidents is dramatically improved without replacing a single camera.
In another deployment, a grocery retailer integrated Lumana’s AI into its existing camera network to flag anomalous POS activity, such as repeated empty seats, and correlate those events with visual evidence. The system reduced employee liability and improved accountability by providing examples of policy violations.
Beyond manufacturing, Lumana’s systems are also used in large-scale public events, restaurants, and municipal operations. In urban areas, it is useful for discovering illegal dumping and fires. Quick service chains monitor kitchen safety and food handling.
Widespread promotion of reliable AI video security
Lumana’s work comes at a time when enterprise AI’s top priorities are replacing speed with accuracy and accountability. A recent F5 survey found that only 2% of companies believe they are fully ready to scale AI, with governance and data security cited as key challenges.
This wariness is reflected in the market, with analysts warning that as AI takes over more decision-making, systems need to remain “auditable, transparent and unbiased.”
Lumana’s architecture reflects the demand for accountability, blending performance and control with data governance and cybersecurity in an easy-to-deploy solution that enhances existing security camera infrastructure, helping organizations derive immediate value from AI video.
The next step in machine vision
Shou said Lumana’s next stage of development aims to move from detection and understanding to prediction.
“The next evolution of AI video will be about inference,” he said. “The ability to gain real-time context and provide actionable and impactful insights from collected video data will change the way we think about safety, operations, and awareness.”
Lumana’s goal is not only to teach AI how to see better, but also to help it understand what it sees, so that the people who rely on that video data can make smarter, faster decisions.
Image source: Unsplash
