Santa Clara, California, April 15, 2025 – Soundhound AI, Inc., a voice artificial intelligence company. (NASDAQ:SOUN) has announced that its generative AI-enabled AIOPS platform Autonomics has been appointed market leader in AIOPS’ 2025 ISG Buyer Guide.
Of the 19 software providers rated, Soundhound’s AI Autonomics platform was the most highly regarded for its AIOPS capabilities and was placed in the top tier “model” category along with BMC, Datadog, Dynatrace, IBM, Pagerduty and Splunk. The “Exemplary” designation represents the best one to meet the overall product and customer experience requirements.
“We are committed to providing a wide range of services,” said Jeff Orr, research director at ISG Software Research. “By prioritizing high availability, they enable businesses to seamlessly integrate AIOPS into their businesses and promote resilience in an ever-evolving environment.”
Soundhound’s autonomy platform generates, manages, and stores knowledge across entities, drives machine-driven automation across IT systems with limited human intervention, allowing IT teams to maximize their existing stacks. This end-to-end enterprise automation platform promotes seamless, fully integrated, autonomous digital work to manage enterprise systems, allowing staff to focus on value.
“Our enterprise AI platform is dedicated to driving real business outcomes. It has business insights and a reliable track record, creating AI problems to deliver measurable value across frontline IT and business processes.” “The generated AI-enabled autonomy platform allows companies to build and deploy automation that accelerates average time to resolution, reduces human error, and continuously improves IT operations.”
Soundhound has over 20 years of experience in AI and automation, managing billions of interactions and queries with sophisticated end-to-end capabilities that provide exceptional customer value.
